About InciPulse

Building the Future of
Incident Management

We're on a mission to help DevOps teams deliver reliable services, reduce downtime, and communicate transparently with their users through superior status pages.

50+
Enterprise Customers
99.99%
Platform Uptime
10M+
Incidents Resolved
5+
Countries Served

Our Story

InciPulse was founded in 2019 by a team of SREs and engineers who had experienced firsthand the chaos of managing critical outages at fast-growing tech companies.

We saw teams scrambling during downtime, struggling to calculate MTTR, sending inconsistent updates to status pages, and spending hours on manual post-incident reporting. There had to be a more automated way.

Today, InciPulse powers the incident response lifecycle for over 500 companies worldwide, helping them maintain 99.99% availability, communicate transparently, and resolve technical issues faster.

Our Mission

To empower every engineering team to deliver exceptional service reliability and build trust with their customers through transparent, real-time incident communication.

Our Core Values

Customer Centricity

From feature requests to support, our roadmap is driven by the SREs and DevOps engineers who use our platform daily.

Continuous Innovation

We constantly evolve our automated alerting and status page features to stay ahead of modern infrastructure needs.

Uncompromising Reliability

We practice what we preach. Our incident platform is architected for 99.99% uptime to ensure we are there when you need us.

Radical Transparency

Open communication is our core DNA. We believe honest incident reporting builds stronger relationships than perfect uptime.

Our Journey

19
2019

Founded

InciPulse launched to solve the fragmentation in incident response workflows.

20
2020

First 100 Customers

Validated our approach to automated status updates and secured seed funding.

21
2021

Series A Funding

Raised $15M to accelerate development of our SRE-focused toolset.

22
2022

Global Expansion

Opened offices in London and Singapore to support 24/7 global operations.

23
2023

Enterprise Security

Achieved SOC 2 Type II compliance and launched enterprise SSO integration.

24
2024

500+ Customers

Becoming the trusted incident command center for Fortune 500 tech companies.